Terms of Service

Effective Date: October 21, 2025

1. Acceptance of Terms

Welcome to GenVideo AI, an AI-powered video generation platform operated by Zhengmao Sun. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, please do not use our service.

Service Operator: Zhengmao Sun Room 302, No. 181, North District, Maanshan Shajing Street, Bao'an District Shenzhen, Guangdong 518104, China

2. Service Description

GenVideo AI provides users with:

  • AI Video Generation: Create stunning videos from text and images using artificial intelligence
  • Text-to-Video: Transform text prompts into professional videos
  • Image-to-Video: Bring static images to life with AI animation
  • Creative Tools: Advanced features for video editing and enhancement

3. Account Eligibility and Registration

  • Age Requirement: You must be at least 13 years old to use our service
  • Account Information: Provide accurate and complete registration information
  • Account Security: Maintain confidentiality of your login credentials
  • Single Account: One account per user; do not create multiple accounts

4. User Content and Responsibilities

Content Standards

You agree that any content you create or share must not:

  • Contain illegal, harmful, or offensive material
  • Infringe on intellectual property rights of others
  • Include personal information of third parties without consent
  • Violate community guidelines or applicable laws

Content Ownership

  • Your Creations: You retain ownership of videos you generate
  • Platform Rights: We may display your shared content for promotional purposes
  • License Grant: You grant us a license to use your content to operate the service

5. Intellectual Property Rights

  • Platform Technology: All AI models, algorithms, and platform features remain our property
  • User Generated Content: You are responsible for ensuring your content doesn't infringe others' rights
  • Trademarks: GenVideo AI and related marks are our trademarks

6. Pricing and Payment Terms

  • Credit System: Services are based on a credit consumption model
  • Premium Features: Advanced tools require credits or subscription
  • Payment Processing: Handled through secure third-party processors
  • Refund Policy: Refunds available according to our refund policy

7. Prohibited Uses

You may not use our service to:

  • Generate inappropriate or harmful content
  • Attempt to reverse engineer our AI technology
  • Engage in automated scraping or data harvesting
  • Circumvent usage limits or security measures
  • Impersonate others or misrepresent your identity

8. Privacy and Data Protection

We collect and process personal information as described in our Privacy Policy. This includes:

  • Account Information: Registration and profile data
  • Usage Analytics: How you interact with our platform
  • Generated Content: Videos and prompts you create
  • Technical Data: Device and browser information

9. Service Availability and Modifications

  • Availability: We strive for high uptime but cannot guarantee uninterrupted service
  • Updates: We may modify features, pricing, or terms with notice
  • Maintenance: Scheduled maintenance may temporarily limit access
  • Discontinuation: We reserve the right to discontinue features or the service

10. Account Termination

We may terminate or suspend accounts for:

  • Terms Violations: Breach of these terms or community guidelines
  • Illegal Activity: Use of the service for unlawful purposes
  • Abuse: Harassment of other users or staff
  • Non-Payment: Failure to pay for premium services

11. Disclaimers and Limitations

Service Warranty

Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including but not limited to loss of data, revenue, or profits.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these terms
  • Your infringement of third-party rights
  • Content you create or share

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which we operate. Any disputes will be resolved through binding arbitration or in the courts of competent jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes through:

  • Email Notifications: For registered users
  • In-Platform Notices: Announcements and alerts
  • Website Updates: Posted changes with effective dates

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms or our service, contact us at:

Zhengmao Sun Room 302, No. 181, North District, Maanshan Shajing Street, Bao'an District Shenzhen, Guangdong 518104, China

Support: support@promptsvault.com Phone: +86 180 4694 9173 Business: business@promptsvault.com Legal: legal@promptsvault.com

Last Updated: October 21, 2025

By using GenVideo AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.