Privacy Policy for GenVideo AI

Effective Date: October 21, 2025

1. Who We Are

GenVideo AI is an AI-powered video generation platform that helps creators transform text and images into stunning videos. We are committed to protecting your privacy and handling your personal information responsibly.

The controller of your personal data is:

Zhengmao Sun Room 302, No. 181, North District, Maanshan Shajing Street, Bao'an District Shenzhen, Guangdong 518104, China

Contact Information:

2. Information We Collect

We collect information to provide better services to our users. Here's what we collect:

Personal Information

  • Account Details: Name, email address, profile information
  • Authentication Data: Login credentials and security information
  • Communication Records: Support messages and correspondence

Usage Information

  • Platform Activity: Videos generated, prompts used, creations saved
  • Performance Data: Loading times, feature usage, error reports
  • Creative Content: Prompts you create, videos you generate, and sharing activities

Technical Information

  • Device Data: Browser type, operating system, device specifications
  • Network Information: IP address, location (general area), connection details
  • Cookies and Storage: Preferences, session data, and user settings

3. How We Use Your Information

We use your information to:

  • Provide Services: Enable AI video generation and platform features
  • Improve Experience: Personalize recommendations and optimize performance
  • Communicate: Send updates, notifications, and respond to support requests
  • Security: Protect against fraud, abuse, and unauthorized access
  • Analytics: Understand usage patterns and improve our services

4. Information Sharing

We do not sell your personal information. We may share information in these situations:

  • Service Providers: Trusted partners who help us operate the platform
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Consent: When you explicitly agree to share information

5. Data Security

We implement industry-standard security measures including:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information
  • Regular Audits: Security assessments and updates
  • Incident Response: Procedures for handling security breaches

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your personal data
  • Portability: Export your data in a readable format
  • Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential Functions: Enable core platform features
  • Preferences: Remember your settings and choices
  • Analytics: Understand how you use our services
  • Advertising: Show relevant content and promotions

You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our platform integrates with third-party services for:

  • AI Models: Video generation capabilities (Veo, etc.)
  • Payment Processing: Secure transaction handling
  • Analytics: Usage statistics and performance monitoring
  • Cloud Storage: Data backup and content delivery

These services have their own privacy policies.

9. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Data Retention

We retain your information for as long as necessary to:

  • Provide Services: Maintain your account and service access
  • Legal Requirements: Comply with applicable laws and regulations
  • Business Purposes: Resolve disputes and enforce agreements

11. Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13.

12. Updates to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through:

  • Email Notifications: For registered users
  • Platform Announcements: In-app notifications
  • Website Updates: Posted policy changes

Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Zhengmao Sun Room 302, No. 181, North District, Maanshan Shajing Street, Bao'an District Shenzhen, Guangdong 518104, China

Email: privacy@promptsvault.com Phone: +86 180 4694 9173 Business Inquiries: business@promptsvault.com

Last updated: October 21, 2025